Return Policy
Welcome to Behile
This Return Policy outlines the circumstances under which customers are eligible to return items, as well as the process and terms associated with returns.
Return Eligibility
Customers are eligible to return items under the following circumstance:
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Change of Mind: If a customer changes their mind about a purchase within 30 days of placing the order.
Timeframe for Returns
Customers must initiate a return within 30 days of placing the order.
Return Process
To initiate a return, customers should contact our customer support team via email at support@behile.com within 30 days of placing the order. Please provide your order number and reason for the return in your email. Our team will provide further instructions on how to proceed with the return.
Return Method
Returns can be processed in the following ways:
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Refund: Customers may choose to receive a refund for the returned item.
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Exchange: Customers may opt to exchange the item for another product of equal or lesser value. If the new item is more expensive, the customer will be responsible for paying the price difference. If the new item is cheaper, we will refund the price difference.
Return Shipping
Customers are responsible for covering the cost of return shipping.
Restocking Fees
We do not charge any restocking fees for returned items.
Condition of Returned Items
Returned items must be:
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Unworn and unused.
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In their original packaging with all tags attached.
Contact Information
If you have any questions about these Return Policy, please contact us at:
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Email: support@behile.com
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Phone: +1 978 647 2496