Refund Policy
Welcome to Behile
This Refund Policy outlines the circumstances under which customers are eligible for a refund, as well as the process and terms associated with refunds.
Refund Eligibility
Customers are eligible for a refund under the following circumstances:
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Damaged Items: If you receive a damaged item, you may be eligible for a refund.
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Incorrect Orders: If you receive an incorrect order, you may be eligible for a refund.
Timeframe for Refunds
Customers must request a refund within 30 business days of receiving the order. Refunds will be processed promptly upon approval.
Refund Process
To request a refund, please contact our customer support team at support@behile.com. Please provide your order number and details of the issue in your email. Our team will review your request and respond accordingly.
Refund Method
Refunds will be issued back to the original payment method used for the purchase.
Exceptions
There are no exceptions to our refund policy. However, please note that refunds are only provided for damaged items or incorrect orders.
Restocking Fees
We do not charge any restocking fees for returned items.
Return Shipping
Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance for returned items.
Contact Information
If you have any questions about these Refund Policy, please contact us at:
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Email: support@behile.com
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Phone: +1 978 647 2496